Shipping policy

SHIPPING 

To return your product, you should mail your product to:

We Conquer Sport

10 Sharman Close

Belfast 

BT9 5GF

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Please note:

• If you find an item to be faulty only after you have already worn it, please ensure you wash the item before returning it to us.
• If you had to pay duty on the goods you are returning from our shop, you are able to claim a refund of the duty paid from your local customs authority. You will need to show them proof of the duty you have paid and proof that the items were sent back to us. These proofs need to be processed by your local customs authority, who will then decide whether you are eligible for a return in duty paid.
• In cases where there has been an error, or if the item is found to be faulty, we will refund your postage or send you a free returns packet and provide you with a full refund. Or, if you prefer, we can send you a replacement item.
• Please include your paperwork so that the refund is as quick and easy as possible. If paperwork is not included in the return, your exchange or refund might be delayed.
• When we receive your returned item(s), we will issue a refund to the debit/credit card used to pay for your order.
• Please be advised that although the majority of our items can be returned, we can only accept underwear or hosiery if they are returned unworn and in their full original packaging